Delete your account

Permanently remove your VentraMind account and all data associated with it. This cannot be undone.

Delete now

Sign in first to delete your account instantly, or email us the request below.

Other ways to delete

In the app: Settings → Delete account.

By email: write to support@ventramind.com from your registered address. Processed within 5–7 business days.

What gets deleted

Your account and sign-in credentials
All conversations and chat history
Uploaded images, documents and diagnostic logs
Profile details, settings and access grants

What may be retained

Anonymised, non-identifying usage statistics
Security logs — up to 6 months
System audit logs — up to 12 months
Payment and tax records where legally required
Encrypted backups are cycled out within 30 days

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